Don't see the option to upgrade to Windows 11? These Intel drivers could be the reason why.

Microsoft recently placed a compatibility agree on some PCs to prevent them from upgrading to Windows xi. The move is to prevent potential issues that can arise when using specific Intel Smart Sound Technology (Intel SST) drivers on Windows 11. Affected systems won't see the option to upgrade to Windows 11 until they're running newer Intel SST drivers.

Microsoft outlines the known issue in a recently updated doctor.

"Intel and Microsoft accept found incompatibility issues with certain versions of drivers for Intel Smart Sound Technology (Intel SST) and Windows 11," reads the doc. "Windows xi devices with the affected Intel SST driver might receive an fault with a blueish screen."

"The afflicted commuter volition be named Intel Smart Sound Engineering (Intel SST) Audio Controller under System Devices in Device Manager and have the file name IntcAudioBus.sys and a file version of 10.29.0.5152 and earlier or 10.30.0.5152 and earlier."

The compatibility hold has been put in place to safeguard the upgrade feel for devices with affected Intel SST drivers.

Microsoft details a workaround for the issue. PC owners tin can check with their device's manufacturer to come across if an updated driver is available and then install it. The issue is resolved by updating Intel SST drivers to version ten.thirty.00.5714 and afterwards or 10.29.00.5714 and later.

Assuming there aren't any other safeguards affecting your device, you should then exist able to upgrade to Windows 11. Note that it can take up to 48 hours to see the option to upgrade afterwards y'all've installed the latest Intel SST drivers.

Microsoft discourages people from manually upgrading to Windows eleven on affected PCs.

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